A DIVISION OF IP OFFICE TECHS LLC
Cloud based phone systems with premise based features | 888.530.9112
All systems must have a minimum of 3 standard seats.
Quantities are calculated on a per physical location basis. Some exceptions may apply. Ongoing remote programming of the phone system, button features, etc. are included in these monthly rates. Based on the time needed to implement, we may quote an initial setup fee based on $150.00 per hour to setup call flows, auto attendants, etc. Please ask your representative for details. Unlimited calls to the continental US inbound and outbound are also included as long as the business primary function is NOT a dedicated outbound call center. International calling is quoted on a per minute basis per country and is additional to the monthly charges.
All charges are per month:
Standard Seat
A seat is defined as a user extension that an actual person sits at regularly. The phone is named for that person or departmental location.
Guest Seat
A guest seat is when where a person is not assigned and there is no voicemail for the location. Typical uses would be a lobby phone, break room phone, hallway phone, etc.
Phone System Cloud Server
Choose one of the below – one is required per system
DIDs, Private Numbers, Departmental Numbers
Each system includes one number, additional phone numbers are billed per month as follows:
Toll Free Numbers
These numbers are available, and are $5.00 per month plus 2.5 cents per minute
Fax Line
For hardware-based legacy fax machines
For virtual fax line via portal
Cell Phone App add-on to Standard Seat
Internet Phone Lines (SIP Trunk) used with Legacy Phone Systems
There is a minimum of 4 channels per system. You can have up to 24 channels in a system. Channel capacity may depend on current licensing and hardware available on your current phone system. Add multiple 2 channel line items as needed to reach your requirements – we can help you decide what is appropriate.
Onsite or remote installation and initial setup charges (quoted)
MoH (Music on Hold) or CoH (Commercials on Hold) used with Legacy Phone Systems
There is a one time fee of $299.00 for setup of the music on hold device (do it yourself) This covers use of our hold music player and cable adapters to hook up to the audio in of your phone system. We also provide phone support to get you going quickly.
The media files are digital, ensuring the highest quality experience for your customers. We also adjust the volume level for best listening.
Quarterly Charges:
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